We are here to help

Contact BRANAL Tutoring.

Choose the type of help you need so your question reaches the right conversation quickly.

Public contact detailsBeing prepared for launch

Enrolled families should use the email address or telephone number already provided by their tutor.

Tutoring enquiries

Tell us the learner's year level, exam board, current topic, and the kind of support they need. Do not send passwords or confidential school records.

Account access

Students receive an assigned username. If the password is forgotten or the account is locked, the tutor can issue a secure reset.

Go to secure login

Classes and bookings

Signed-in students can book, view, or cancel available one-hour classes from the Classes area of their learning space.

Open my classes

Safeguarding concern

State that the message concerns learner safety so it can be treated as a priority. If someone is in immediate danger, contact local emergency services first.

Read safeguarding guidance

Helpful information to include

  • the learner's assigned username, but never their password;
  • a short description of the question or problem;
  • the homework title or class date, where relevant; and
  • the best safe way and time to reply.